Terms of Service

Effective Date:

February 12, 2025

Last Updated:

February 12, 2025

Welcome to Shield Pest Appalachia. These Terms of Service ("Terms") govern your use of our website

https://shieldpesttn.com and our pest control services. By accessing or using our services, you agree to these Terms.

1. Services Offered

Shield Pest Appalachia provides residential and commercial pest control services, specializing in:

Termite Control

Rodent Control

Mosquito Treatments

Wasp Nest Removal

Cockroach Extermination

General Pest Prevention

2. User Responsibilities

By using our services, you agree to:

Provide accurate and complete information when booking a service.Follow all safety guidelines provided during and after pest treatments. Not misuse or attempt to disrupt our website, booking system, or customer service channels.

3. Pricing and Payments

Prices for services vary based on the type of treatment and the severity of the infestation.Full payment is required at the time of service unless otherwise agreed upon. Shield Pest Appalachia reserves the right to modify pricing at any time.

4. Appointment Scheduling and Cancellations

Appointments must be scheduled in advance.Cancellations or rescheduling must be made at least 24 hours before the scheduled service. A cancellation fee may apply for last-minute cancellations.

5. SMS Communications and Consent

By providing your phone number, you consent to receive SMS messages related to:

Appointment reminders and confirmations. Service-related updates.Promotions and offers.

Messaging Terms:

Message and data rates may apply.Messaging frequency varies. To opt out, text STOP at any time.For assistance, text HELP or contact us at (865) 276-6347.

6. Limitation of Liability

Shield Pest Appalachia is not liable for any damages resulting from misuse of pest control products or failure to follow provided instructions.We are not responsible for indirect or incidental damages arising from our services.

7. Refund Policy

Refunds are issued at our discretion based on service quality and customer satisfaction.Any refund requests must be submitted within 7 days of service completion.

8. Privacy Policy and Data Protection

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

9. Changes to These Terms

Shield Pest Appalachia reserves the right to update these Terms at any time. Changes will be posted on our website with the updated date.

10. Contact Information

If you have questions about these Terms, please contact us at:

📍 Shield Pest Appalachia

📞 (865) 276-6347

📧 [email protected]

By using our services, you acknowledge that you have read and agree to these Terms.