Privacy Policy

Effective Date:

February 12, 2025

Last Updated:

February 12, 2025

Shield Pest Appalachia ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website

https://shieldpesttn.com and use our services, including SMS communications.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Information We Collect

We may collect the following information from you:

Personal Information: Name, phone number, email address, and mailing address when you book a service, fill out a form, or communicate with us.Payment Information: If you purchase services, we collect payment details through secure third-party payment processors.Automated Data Collection: When you visit our website, we may collect IP addresses, browser type, operating system, and browsing behavior via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage pest control services.Process transactions and send confirmations.Respond to inquiries and customer service requests.Send appointment reminders and promotional offers via SMS (only with consent).Improve website functionality and user experience.Comply with legal and regulatory obligations.

We do not sell, rent, or trade your personal information for marketing purposes.

3. SMS Communications and Consent

When you provide your phone number, you consent to receive SMS messages from Shield Pest Appalachia regarding:

Service confirmations and reminders. Promotional offers and special deals.Notifications related to pest control services.

Messaging Terms:

Messaging frequency may vary. Message and data rates may apply. To opt out of SMS messages, text STOP at any time. For assistance, text HELP or contact us at (865) 276-6347. We do not share, sell, or disclose your phone number or SMS consent information to third parties for marketing purposes.

4. How We Protect Your Information

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no online transmission is completely secure, and we cannot guarantee absolute security.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Service Providers: Third-party vendors who assist with payments, marketing, website analytics, or customer support. These vendors are contractually required to protect your data. Legal Compliance: If required by law or necessary to protect our rights, property, or the safety of our users.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience. These technologies help us analyze website traffic, customize content, and enhance security. You can adjust your browser settings to disable cookies, but some website features may not function properly without them.

7. Your Rights and Choices

You have the right to:

Access, update, or delete your personal information.Withdraw consent for SMS messages by texting STOP at any time. Adjust cookie preferences through your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. Your continued use of our services after any changes constitute acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

📍 Shield Pest Appalachia

📞 (865) 276-6347

📧 [email protected]