Privacy Policy

Effective Date:

February 12, 2025

Last Updated:

February 12, 2025

Shield Pest Appalachia ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website

https://shieldpesttn.com and use our services, including SMS communications.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Information We Collect

We may collect the following information from you:

Personal Information: Name, phone number, email address, and mailing address when you book a service, fill out a form, or communicate with us.Payment Information: If you purchase services, we collect payment details through secure third-party payment processors.Automated Data Collection: When you visit our website, we may collect IP addresses, browser type, operating system, and browsing behavior via cookies or analytics tools.

2. How We Use Your Information

We use your information to:

Provide and manage pest control services.Process transactions and send confirmations.Respond to inquiries and customer service requests.Send appointment reminders and promotional offers via SMS (only with consent).Improve website functionality and user experience.Comply with legal and regulatory obligations.

3. SMS Communications and Consent

When you provide your phone number, you consent to receive SMS messages from Shield Pest Appalachia regarding:

Service confirmations and reminders.Promotional offers and special deals.Notifications related to pest control services.

Messaging Terms:

Messaging frequency may vary.Message and data rates may apply. To opt out of SMS messages, text STOP at any time.For assistance, text HELP or contact us at (865) 276-6347.

We do not share or sell your phone number to third parties for marketing purposes.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

Service Providers: Third-party vendors who assist with payments, marketing, or analytics. Legal Compliance: If required by law or to protect our rights and property.

5. Data Security

We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no online transmission is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to improve user experience. You can adjust your browser settings to disable cookies, but some features of our site may not function properly.

7. Your Rights and Choices

You may request to:

Access, update, or delete your personal information.Withdraw consent for SMS messages by texting STOP.Adjust cookie preferences via your browser settings.

8. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📍Shield Pest Appalachia

📞 (865) 276-6347

📧 [email protected]